Privacy Policy

When you use the website and applications of ProEN Corp Public Company Limited, you can be assured that all your personal information such as your name, address, email, and telephone number will be kept strictly confidential. We will never use your information for any other purposes or share it with third parties without your consent. While using our services, your privacy and data security will be protected at the highest standard. You can rely on the safety and integrity of our website.

At ProEN Corp Public Company Limited, we respect the privacy rights of all users who visit our website. Therefore, we would like to inform you how we handle your personal data. We encourage you to read this Privacy Policy to understand the principles we follow in managing your information. By providing your personal data to us, you are deemed to consent to its disclosure only when necessary and appropriate, as outlined in this policy.

We will retain your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy and in accordance with our data retention guidelines. This policy explains how we collect, use, and manage your personal information while you are visiting our website, and who is responsible for handling such data. Ultimately, you remain the sole owner of your personal information. ProEN Corp Public Company Limited will not be held responsible for your personal data under any circumstances.

PURPOSES OF COLLECTING YOUR INFORMATION

• We collect and retain the right to use your personal information including your name, email address, telephone number, home address, and other personal details in order to manage and provide the information you need more effectively.

  We may use your personal information for the following purposes:

  • To respond to your questions and inquiries.
  • To process and fulfill your requests.
  • To manage and perform obligations under any contractual agreements between you and us.
  • To create and deliver services tailored to your needs, ensuring the highest quality of service.
  • To use your personal data for direct marketing activities, where appropriate.

  If, at any time, you wish us to stop using your information for one or all of the purposes above, please contact us using the details provided below. We will discontinue the use of your data for such purposes as promptly as possible.

  Aside from what is stated in this policy, we will not disclose any personally identifiable information without your prior consent, except where we are legally entitled or required to do so. This may include situations where disclosure is mandated by law, or where it is necessary to prevent fraud or other criminal activities, or where we believe, it is required to protect and/or defend the rights, property, or safety of ProEN Corp Public Company Limited, its employees, its customers, or others.

  Please note that we cannot monitor or take responsibility for how third parties or external organizations including, but not limited to, Facebook or Google may use your personal information once you provide it through this website. We therefore advise you to exercise caution when disclosing personal details in such contexts.

  We strive to maintain your information as accurately as possible. Should you wish to review, update, amend, or delete any personal data you have provided, please contact us using the details outlined below.

Your Rights: Access, Edit, Delete, and Object to Data Processing

Our customers have the right to access accurate and relevant information, as well as the right to object to the processing of such data at any time by submitting a written request. The Company makes every effort to implement appropriate measures to safeguard the security and privacy of personal data and to prevent such data from being altered, damaged, destroyed, or accessed by unauthorized third parties. However, the Company cannot eliminate all risks associated with the use of the internet and therefore advises users to remain aware of such potential risks.

This website may contain links to other websites or external online resources that are beyond the Company’s control. As such, the Company cannot be held responsible for the policies, terms, conditions, content, or presentation of such websites and external resources, nor for the content of any advertisements, products, services, or materials appearing on or originating from them.

You may view or update your personal information through our various services. You also have choices regarding how we collect and use your data. The ways in which you can access or manage your personal data depend on the services you use. You can also choose whether you would like to receive promotional communications from us via email, SMS, physical mail, or telephone.

If you receive promotional emails or SMS messages from us and prefer not to continue receiving them, you may opt out by following the instructions included in the message. In addition, you may choose to opt out of promotional phone calls and postal mail by visiting and signing in to our communications Manager, which allows you to update your contact information, manage your communication preferences, unsubscribe from email lists, and decide whether your contact information may be shared with our partners.

Please note that these opt-out options do not apply to communications that are necessary to provide you with certain services, including transactions and notifications that form an essential part of specific offerings.

Information We Collect

To operate effectively and provide you with the best possible experience with our services, we collect information in several ways:

• Direct Information Provided by You

Some information is given directly by you, for example, when you create a personal account.

• Information Collected Automatically

We obtain some information by recording how you interact with our services, such as through technologies like cookies, as well as error reports or usage data from the software running on your device.

• Information from Third Parties

We also receive data from third parties (including other companies). For example, we may supplement the information we collect by purchasing demographic data from other providers. Additionally, we may use services from other companies to help determine your location based on your IP address in order to tailor certain services to your region.

The specific data we collect depends on the services and features you use.

How We Use Your Information

We use the information we collect for two primary purposes: to conduct our business operations and to provide (including improving and personalizing) the services we offer. This also includes delivering communications, such as promotional messages and advertising.

In carrying out these purposes, we combine data collected through the various services you use in order to deliver a more seamless, consistent, and personalized experience. However, to enhance privacy, we have built in technological safeguards and designed procedures to prevent certain types of data from being combined.

For example, we store information collected from you when you are not signed in separately from account information that directly identifies you, such as your name, email address, or telephone number.

How to Contact Us

If you wish to contact ProEN Corp Public Company Limited regarding our Privacy Policy, please reach out to us at

email: DPOTEAM@proen.co.th

If you wish to exercise any of your rights under applicable data protection laws such as the right to access, rectify, erase, restrict processing, withdraw consent, or object to the processing of your personal data you may contact the Company at

Email: DPOTEAM@proen.co.th